Terms & Conditions
Please read these Terms & Conditions carefully before using our website ("site") so that you are aware of your legal rights and obligations with respect to Wonderland (“Wonderland”, “we”, “our” or “us”).
By accessing this site, you hereby agree:
- that you have read and agree to be legally bound by these Terms & Conditions of Use and
(b) that you are the user of the Site/Services and is 18 years or above.
If you do not accept these Terms & Conditions of Use, please leave the website and/or discontinue use of the Services immediately.
Wonderland may at any time vary or amend these Terms & Conditions of Use by posting the amended Conditions of Use through the Site. Any use of the Site after the amendment of these Terms & Conditions of Use is deemed acceptance of the amended Terms & Conditions of Use by you. If you do not agree to the amended Terms & Conditions of Use, you have the right to stop using Site/Services.
1. Information About Us
1.1 https://humblefood.asia/ is a site operated by Wonderland. We are registered in Singapore under the Business Registration Number 53334730X and with our office at 39A Jalan Pemimpin #04-01A Halcyon Building (S) 577183
2. Service Availability
2.1 Our site is only intended for use by people residing, businesses, and companies in Singapore ("the Serviced Country"). We do not accept orders from individuals outside of the Serviced Country.
3. Your Status
3.1 By placing an order through our site or on the telephone, you warrant that:
3.1.1 You are legally capable of entering into binding contracts;
3.1.2 You are resident in the Serviced Country.
4. How the Contract is formed between You and Us
4.1 After placing an online order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All telephone and on-line orders are subject to acceptance by us, and we will confirm such acceptance to you either during our telephone conversation or email. The contract between us (“the Contract”) will only be formed when we deliver the items to you.
4.2 Subjected to actual stock availability, item orders may be replaced with alternatives subjected to a verbal or written confirmation with you. For items that cannot be replaced, we will contact you to give you the option to cancel. If payment has been made, you will be refunded of the amount paid.
4.3 All orders placed online will be fulfilled within 30 business days unless otherwise advised. Business days exclude Saturday, Sunday and Public Holidays.
4.4 You are obliged to make payment in FULL by the payment option you select when you check out your orders.
5. Our Status
5.1 We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that the products you purchase from companies to whose website we have provided a link will be of satisfactory quality.
6. Price and Payment
6.1 The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.
6.2 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site we might at our discretion decide to honour the lower (incorrect) price or either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
6.3 We are under no obligation to provide the Product to you at the incorrect (lower) price even after we have provided you with an email confirmation.
7. Our Refunds Policy
7.1 Please refer to return and exchange policy.
8. Our Liability
8.1 We warrant to you that any Product purchased from us through our site is of satisfactory quality.
8.2 Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product.
8.3 Unless otherwise stated, all products warranty will be covered by the respective brand owner.
9.1 All notices given by you to us must be given to Wonderland at at 39A Jalan Pemimpin #04-01A Halcyon Building (S) 577183. We may give notice to you either via an e-mail or postal address that you provided to us when placing an order.
10. Events Outside our Control
10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).
10.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
10.2.1 strikes, lock-outs or other industrial action;
10.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
10.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
10.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
10.2.5 impossibility of the use of public or private telecommunications networks; or
10.2.6 the acts, decrees, legislation, regulations or restrictions of any government.
10.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
11.1 If we fail, at any time during the term of a Contract, to insist upon the strict performance of any of your obligations under the Contract or any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
11.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.
11.3 No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
12.1 If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
13. Entire Agreement
13.1 These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
13.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other and that nothing may be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms and Conditions.
13.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms and Conditions.
14. Our Right to Vary these Terms and Conditions
14.1 We have the right to revise and amend these Terms and Conditions from time to time.
14.2 You will be subject to the Policies and Terms and Conditions in force at the time that you order Products from us, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those Policies or these Terms and Conditions before we provide you with the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
15. HEALTH RELATED INFORMATION
15.1 This website is not intended to provide medical advice, diagnosis or treatment and the information, products, services and other content provided on and through this Site provided (directly or via linking to third-party sites) are provided for informational purposes only. You should always consult with your physician or other healthcare professional regarding any medical or health- related diagnosis or treatment options.
15.2 We often provide information on this Site, including information relating to medical and health conditions, products and treatments, in summary or aggregate form. This information is not a substitute for advice from a health care professional, nor is any information contained on or in any product label or packaging.
15.3 You should not use the information or services on this Site for diagnosis or treatment of any health issue or for prescription of any medication or other treatment. You should always consult with a healthcare professional, and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any medication or nutritional, herbal or homeopathic product, before starting any diet or exercise program or before adopting any treatment for a health problem. Everyone is different, and your reaction to a product may be significantly different another's reaction to the same product. You should also consult a healthcare professional regarding any interactions between any medication you are currently taking and nutritional supplements.
16.1 Wonderland reserves the right to vary or impose such other terms and conditions as we deem appropriate from time to time by posting the varied terms and conditions through the Site.
16.2 Where any free gift is offered as part of a promotion, the free gift is offered on a “first come first serve” basis and while stocks last basis. No cash will be offered in lieu of the gift.
16.3 Wonderland decision on all matters relating to promotions, discounts and other privileges is final and binding.
16.4 Wonderland reserves the right to discontinue any promotion, discount, programme, contest, privileges or programme at any time without notice or liability.
17. ACCOUNT INFORMATION
17.1 To access certain parts of the Site/Services, you will be required to sign-up for an account with Wonderland (“Account”) and select a user name ("User Name") and password ("Password").
17.2 You are solely responsible for safeguarding and maintaining the confidentiality of your User Name and Password. You agree not to:
- share or permit others to use your Account or Password; or
- assign or transfer your Account to any other person or entity.
17.3 You shall be bound by and responsible for all communications and online activity transmitted or conducted through the use of your Account. Wonderland shall have no responsibility or liability for any loss, damage, cost, expenses, or liabilities arising as a result of or in connection with the wrongful or fraudulent use of your Account. If you are aware of any actual or suspected unauthorised use(s) of your Account, or loss, theft, or unauthorised disclosure of your Password, please promptly notify us at: email@example.com.
17.4 Each household or delivery address may only register one (1) Account. Multiple Account(s) registering the same delivery address may be permitted at our sole discretion. Please provide accurate, complete, and up-to-date information required for your Account.
17.5 Where a delivery address is associated with multiple Account(s) without our written authorisation, or fraudulent or wrongful use of an Account is detected or suspected, we reserve the right at our sole discretion and without liability, and without prejudice to our other rights and remedies under this Agreement or at law, to immediately:
- cancel any orders placed through such Account(s);
- cancel or invalidate any credits or discount vouchers, coupons or codes awarded to or used by such Account(s);
- prohibit such Account(s) or persons from participating in any promotions, contests or surveys of Wonderland ; and/or
- merge, suspend and/or terminate Account(s).
17. Restrictions on Rights to Use
17.1 You agree you shall not (and you agree not to allow any other individual or entity using your password and identification to):
17.1.1 download‚ modify‚ reproduce‚ adapt‚ translate‚ reverse engineer‚ create derivative works based upon‚ publicly display‚ sell‚ rent‚ license‚ or in any way commercially exploit any portion of this Site‚ except and to the extent expressly permitted under these Terms;
17.1.2 remove any copyright‚ trademark or other proprietary rights notice contained in or on the Site;
17.1.2 use any robot‚ spider‚ site search/retrieval application‚ or other device to retrieve or index any portion of this Site;
17.1.3 collect any information about other users (including usernames and/or email addresses) for any purpose other than to solicit and/or share reviews with other users;
17.1.4 reformat or frame any portion of any Web pages that are part of this Site;
17.1.5 create user accounts by automated means or under false or fraudulent pretenses;
17.1.6 create or transmit to other users unsolicited electronic communications‚ such as “spam‚” or otherwise interfere with other users’ enjoyment of the Site;
17.1.7 submit to this Site any content that falsely states or implies that such content is sponsored or endorsed by us;
17.1.8 transmit or upload to this Site any item containing or embodying any virus‚ worm‚ defect‚ malware‚ Trojan horse‚ software bomb or other feature designed to damage or degrade in any manner the performance of this Site‚ any other Web site‚ or any computer or other device or system‚ or the enjoyment of this Site by any user;
17.1.9 use this Site to violate the security of or gain unauthorized access to any computer or computer network or other device or system (including unauthorized attempts to discover passwords or security encryption codes);
17.1.10 submit to this Site any content that is unlawful or facilitates‚ constitutes‚ promotes or encourages illegal activity; or otherwise use the Site to transfer or store illegal material‚ including any material deemed threatening or obscene;
17.1.11 copy or store any User Content offered on this Site other than for your personal‚ non-commercial use;
17.1.12 take any action that imposes‚ or may impose‚ in our sole discretion‚ an unreasonable or disproportionately large data or traffic load on this Site or the IT infrastructure used to operate and make this Site available; or
17.1.13 use this Site and/ or any User Content‚ intentionally or unintentionally‚ to violate any applicable local‚ state‚ federal or international law.
17.2 We have no obligation to monitor any user conduct on this Site, and We reserve the right and have absolute discretion to monitor any user conduct on this Site at any time and for any reason without notice.
18. Law and Jurisdiction
18.1 Contracts for the purchase of Products through our site will be governed by the Law of Singapore. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.